Delete your data

Effective October 21, 2026 · For the Dinra iPhone app

1. Delete All Data in the app

1. Open Dinra and tap the Me tab.
2. Tap Help & Privacy.
3. Scroll down and tap Delete All Data.
4. Confirm with Delete. This can't be undone.

Dinra then starts like a new install. Deleting the app from your iPhone also erases the data stored on the phone.

What it erases or resets

• Your meal plans, shopping lists, checkmarks, fridge items, cooked dinners, favourites and “Never Again” dishes.
• Your postal code area, store, household, budget, allergies, diets and other preferences and settings.
• Prices you entered, savings history and your own dish photos.
• Saved recipe photos and downloads, and scheduled reminders and timer alerts.
• Widgets: their copy of this week's dinners and the dish photos they show. Widgets refresh right away.
• Your random Support ID. The app makes a new one, so new records can't be joined to the old ones.
• Shop Together: if you shared a list, sharing stops and the list is removed from iCloud. If someone shared a list with you, you leave it. If you're offline, Dinra tells you and tries again the next times you open the app.
• Service providers: the app signs your old Support ID out of Adapty (subscriptions) and OneSignal (notifications), resets your Firebase Analytics app instance ID, and stops sending your Support ID to AppsFlyer. After that, AppsFlyer receives only anonymous data from this install until you delete the app.

What it doesn't erase

• Your subscription. Apple manages it. Cancel in Settings › [your name] › Subscriptions (see how to cancel). To get Dinra Plus back after a delete, tap Me › Your Plan › Restore Purchases.
• Records our providers already hold under your old Support ID. They're no longer linked to the app on your phone and expire under the timelines in our Privacy Policy. To have them erased sooner, see section 2.
• Price corrections you sent. They are anonymous (we keep only scrambled IDs), so we can't link them to you. They're deleted automatically after 60 days; only combined averages stay.
• Your iPhone backups (iCloud or computer) and anything you shared yourself (for example a dish photo sent to a friend, or your shopping list in Apple Reminders).

2. Ask us to delete records held by our providers

Some data is held by service providers on our behalf: Adapty (subscription status), OneSignal (notifications), AppsFlyer (install source) and Google Firebase Analytics (usage stats). To ask for it to be deleted:

1. In Dinra, tap Me › Help & Privacy › Contact Us. The email includes your Support ID.
2. Write “Please delete my data” and send it.
3. Then, if you like, tap Delete All Data.

Please send the email before you tap Delete All Data: afterwards the app has a new Support ID, and we may not be able to find your old records. If you already deleted your data or the app, write to [email protected] anyway and tell us roughly when you installed Dinra and your App Store country — we'll do what we can.

We confirm your request within 2 business days and pass it to each provider. We aim to complete deletion within 30 days. Some information may be kept longer where the law requires it, for example purchase records for tax and accounting. Apple keeps its own records of your App Store purchases under Apple's privacy policy.

3. Shop Together data in iCloud

A shared list lives in your own iCloud account, not with us. To delete it, tap Shared at the top of the List, then Stop Sharing. It disappears from the other phones too. A person you invited can tap Leave This List. Delete All Data does the same automatically.

4. Waitlist emails from dinra.app

If you joined a waitlist on our website, use the unsubscribe link in any of our emails, or email [email protected] from the address you signed up with, and we'll delete it.

5. More about your rights

Depending on where you live, you may also have the right to access, correct or get a copy of your data. See your rights in our Privacy Policy.